Shipping FAQ

• Free Shipping
• Holiday Shipping Schedule
• When Will My Order Ship?
• Where Do Orders Ship From?
• Shipping Options and Costs
• UPS Ground Map
• Rush Shipping
• International Shipping
• Blind Shipping
• Gifts
• Local Pickup

Free shipping

Receive free economy shipping on orders $25 or more. Free shipping applies to individual orders shipped within the entire United States via our choice of standard UPS or US Post Office shipping (typically 5 to 10 days, but your time may vary) and totaling $25 or more before applicable tax and after any eligible discounts. Orders more than $250 will ship free via UPS Ground (1 to 5 days) throughout the entire United States. "Free shipping" must be selected as the shipping method at checkout. Expedited shipping available, see prices below.

Holiday shipping schedule

Need it by Christmas? No problem! Use our holiday shipping schedule to receive your order by December 24. Our Christmas elves ensure that all orders placed Monday through Friday by 4 pm central time leave our Illinois warehouse the same day. While we ship orders quickly, shipping carriers do experience delays this time of year. We have added extra transit days to our shipping schedule to account for these delays. Should we see additional delays with shipping carriers (severe weather, a broken down sleigh, etc.) we will update this schedule as needed.

Place Your Order By Choose Shipping Method Estimated Transit Time Expected Delivery Date
4 pm CST on
Tues., Dec. 11
Free Economy Shipping at $25 Estimated 5-10 days, your time may vary. Expected to arrive by Dec. 24.
4 pm CST on
Tues., Dec. 11
US Post Office First Class Mail Estimated 5-10 days, your time may vary. Expected to arrive by Dec. 24.
4 pm CST on
Fri., Dec. 14
UPS Ground 1-6 business days. Expected to arrive by Dec. 24.
4 pm CST on
Fri., Dec. 14
US Post Office Priority Mail Estimated 2-5 business days, your time may vary. Expected to arrive by Dec. 24.
4 pm CST on
Wed., Dec. 19
US Post Office Express Mail 1-3 business days. Expected to arrive by Dec. 24.
4 pm CST on
Wed., Dec. 19
UPS 2nd Day Air 2 business days. Expected to arrive by Dec. 24.
4 pm CST on
Fri., Dec. 21
UPS Next Day Air 1 business day. Expected to arrive by Dec. 24.
8 am CST on
Fri., Dec. 21
Pick up in Mundelein, IL N/A Pick up at our location in Mundelein, IL
by 4 pm CST on Dec. 21.

When will my order ship?

Orders placed Monday-Friday online by 4 p.m. central time typically ship the same day (on in-stock items, which includes 99% of our inventory). Orders placed after 4 p.m. on weekdays, as well as anytime on weekends, ship the following business day. When a holiday falls on a weekday, orders ship the following business day. Transit times depend on the shipping method chosen at checkout. See shipping options and costs below.

Where do orders ship from?

Orders are shipped from our warehouse in Mundelein, Illinois USA, a northern suburb of Chicago. Inventory is kept on hand at our location, allowing us to ship orders quickly.

Shipping options and costs

Free economy shipping is available on orders $25 or more within the USA. (See free shipping info above.) For orders less than $25 and for those who want to select their shipping method, shipping options include UPS or US Post Office, with many available at flat rates. For time sensitive shipments in the USA, we recommend UPS as your shipping choice. UPS offers guaranteed service and package tracking; the US Post Office does not. Delays with the US Post Office deliveries can and do happen. Shipping options, times in transit and costs are displayed below. Please note that US Post Office transit times are estimates only. Additionally, UPS operates on a Monday through Friday schedule. Orders placed after 4 p.m. central time do not ship until the following business day.

Shipping Option (USA only) Estimated Transit Time Costs
US Post Office First Class Mail
(orders less than 1 pound,
typically no more than 4 ties)
Average 5-10 days (excludes Sunday),
your time may vary
$4.95
US Post Office Priority Mail Average 2-5 days (excludes Sunday),
your time may vary
$7.95 to $11.95
US Post Office Express Mail 1-3 days (excludes Sunday) 1 to 5 items: $23.50
6 to 19 items: $44.95
20+ items: $59.95
UPS Ground 1-5 business days (excludes weekends).
See UPS Ground Map.
$9.95
UPS 2nd Day Air 2 business days (excludes weekends) $22.95
UPS Next Day Air 1 business day (excludes weekends) 0-19 items: $44.95
20+ items: $59.95
UPS Saturday Delivery 1-2 days Cost of UPS Next Day or 2nd Day Air + $18
Free economy shipping $25+ Average 5-10 days (excludes Sunday),
your time may vary
Free via economy UPS or US Post Office shipping
Expedited shipping available, see prices above.
 

UPS Ground Map

UPS Ground is affordable and reliable and allows you to track the progress of your package online. Most areas in 25 states receive 1- or 2-day service with UPS Ground. The map below provides days in transit (Monday-Friday) for UPS Ground shipments from our warehouse to anywhere in the USA, including:

Chicago: 1 business day
Dallas: 2 business days
Phoenix: 3 business days
New York City: 2 business days
Miami: 3 business days
Los Angeles: 4 business days

 

UPS Shipping Map

Rush shipping

We offer UPS Next Day Air and 2nd Day Air shipping as rush options at checkout. (Saturday delivery is available with UPS, too. For Saturday delivery, call us at 866-865-8901.) UPS operates on a Monday-Friday schedule. Account for no delivery on weekends when selecting your shipping option. Orders placed after 4 p.m. central time do not ship until the following business day. When a holiday falls on any of the in-transit days, add one extra day for delivery. See the chart below for arrivals using rush shipping.

UPS Expedited Shipping UPS Next Day UPS 2nd Day
Ordered by 4 PM CST Arrives Arrives
Monday Tuesday Wednesday
Tuesday Wednesday Thursday
Wednesday Thursday Friday
Thursday Friday Monday
Friday Monday Tuesday
Orders placed anytime Saturday Tuesday Wednesday
Orders placed anytime Sunday Tuesday Wednesday
 

International shipping

For information on international shipping (outside the United States), please see International Orders.

Blind shipping

Orders are automatically shipped with a business card, return label with our business name and address, and invoice, which includes product prices. If an order is at least $100, we will blind ship so that the package does not include an invoice, business card or return label with our business name and address.You must write "blind ship" in the order comments section at checkout or our company information automatically will be included in the shipment. We do not blind ship orders less than $100.

Gifts

Orders are automatically shipped with an invoice and product prices. If an order is a gift, please write "gift, do not include invoice" in the comments section at checkout and we will remove the invoice.

Local pickup

Orders can be picked up from our Mundelein, IL warehouse location. Simply select the "Pickup in Mundelein, IL" option at checkout and we will e-mail you when your order is ready. Orders may be picked up Monday through Friday from 8 am to 4 pm central time at 525 Morris Avenue, Mundelein, IL 60060. Please note that our location is a warehouse, not a retail store, and customers may not browse inventory within the warehouse.